Richard Hayne Quotes

101 Richard Hayne Quotes

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[In May 2012] We are pleased to announce record first quarter sales that were driven in part by positive regular price ‘comp’ sales. We are encouraged by the customer response to the steady progress our brands have made in creative and product execution.
Richard Hayne

[In August 2012] We are not… ‘Euro-skeptics’. We will continue to invest in our European businesses and are particularly excited about the opportunities we see to expand our direct-to-consumer channel across Europe.
Richard Hayne

[In August 2012] We are now able to utilize our internal consumer database to calculate an approximate ‘lifetime value’ of new customers and thus, we can more accurately adjust the costs to the benefits of acquisition.
Richard Hayne

[In August 2012] We are mindful of the challenges we face – an extremely competitive retail environment and a fragile world economy – but I believe we have the elements for success.
Richard Hayne

[In August 2012] Our Brands are compelling, our strategy is clear and we have strong merchants in place.
Richard Hayne

[In August 2012] I am excited and gratified that our team produced record second quarter sales and profits while reducing 'comp' store inventories. As we head into the second half of the year we plan for gradual year over year improvement in our business along with further tightening of our store inventories.
Richard Hayne

[In November 2012] The growth in web-exclusive product is one important reason the direct-to-consumer business accounts for an increasing share of total sales each quarter.
Richard Hayne

[In November 2012] The biggest benefit of ‘pick, pack and ship’ is our ability to better serve our customers.
Richard Hayne

[In November 2012] We are mindful of the challenges we face in the competitive retail landscape but we have demonstrated that our concept of building compelling brands that focus on the customers’ lifestyles can produce superior results. We will not waiver from that concept.
Richard Hayne

[In November 2012] We have built brands that resonate deeply with customers. Our strategy to grow these brands is clear and we have strong teams in place to execute this strategy. That is our formula for success.
Richard Hayne



[In November 2012] Favorable customer response to our product offerings and better marketing resulted in record third quarter sales and significant margin improvement. We see this trend continuing into the fourth quarter which bodes well for our Holiday season.
Richard Hayne

[In January 2013 on it’s Terrain garden centers which target women ranging in age from mid 40s to mid 60s.] One of the things we’d been discussing is the boomer lifestyle. We realized there’s another leg to this story. Their demand and desire for apparel wanes. [It’s] A lifestyle concept.
Richard Hayne

[In January 2013 on the Terrain garden centers.] We’ll open more stores. We’re taking our time growing the concept and learning it.
Richard Hayne

[In February 2013] Our sales gains were driven by new stores, improved product, stronger creative execution and more effective marketing across all brands.
Richard Hayne

[In March 2013] We invested in expanded product offerings, fulfilment capabilities, creative execution, technology advancements and marketing expertise. The return on those investments has been excellent.
Richard Hayne

[In March 2013] I believe we are still in the very early stages of unlocking the potential that the internet and mobile technologies bring to the consumer industry. The extraordinary rate of change these disruptive forces create brings both significant risk and opportunity.
Richard Hayne

[In March 2013] Regardless if the channel is on-line, mobile, bricks and mortar retail or wholesale, our goal is for each Brand to have a common, seamless voice across all of these channels.
Richard Hayne

[In March 2013] Additional investments in image makers, stylists and marketers will allow the Brands to create more compelling Brand experiences…
Richard Hayne

[In March 2013] Strong Brand leadership, highly talented and motivated Brand teams and a shared service group second to none – this is why I am confident that our Brands will continue to resonate with their customers across all channels and that URBN will remain a premiere consumer lifestyle company.
Richard Hayne

We have two rules: 'It's okay to fail' and 'Never look in the rearview mirror.'
Richard Hayne



[In March 2013] We have only begun to unlock the opportunities ahead of us.
Richard Hayne



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