Tom Monaghan Quotes

120 Tom Monaghan Quotes

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I found myself resenting the fact that all the college students had gone home for the Christmas holidays, making it a completely down period for our business.
Tom Monaghan

We had so many stores losing money, it was like being in quicksand.
Tom Monaghan

I was a reverse millionaire! It was humiliating.
Tom Monaghan

I felt like I was living a double life. During the day I was bobbing and weaving like Muhammad Ali doing his rope-a-dope to escape the onslaught of creditors… At night I was out visiting stores all over Michigan and Ohio, and I mean seven nights a week.
Tom Monaghan

Success was merely a matter of time and effort.
Tom Monaghan

He said ‘Well, I ran a promotion and really got bombed. I had to take the phones off the hook.’ … He apologized profusely. Then he told me he’d taken in thirty-five hundred dollars in a single day. I did a double-take… That was astronomical!
Tom Monaghan

There must be a better reason for expansion than simply addition of another store and more income. Stores need to complement each other.
Tom Monaghan

If we add a second store two or three miles from the first one, business at the first store always improves.
Tom Monaghan

Just stop visiting that store for a few months, and it will deteriorate dramatically. I learned that lesson the hard way…
Tom Monaghan

I believe we should concentrate on the only business we know, the operating of pizza shops, and not get sidetracked into areas we know nothing about.
Tom Monaghan



They figured they’d never get their money. I was determined to show them they were wrong.
Tom Monaghan

Whenever you franchises think about me in the future, I want you to remember me by my initials TSM, but in this order: TMS, which stands for thirty minute service.
Tom Monaghan

I’m proud of my calling, and I’m proud that Domino’s is a pizza company.
Tom Monaghan

We enrich ourselves most in life when we give ourselves most fully and freely.
Tom Monaghan

[On staff getting restless and wanting to grow] I believe there is an intelligent solution to any problem, and I was certain I’d find a way to turn this one into an opportunity.
Tom Monaghan

The transaction would involve no cash, but if I sold to him, I’d never have to work again the rest of my life. I was completely baffled by this approach. He knew I wasn’t interested in retiring…
Tom Monaghan

To be big leaves no room for pettiness.
Tom Monaghan

I’ve always said that our best ideas come from drivers – they’re out making contact with customers, and they’re usually young and have a fresh vision of how things can be made to work better.
Tom Monaghan

[On his first real executive secretary] I used to tell her she was learning to drink from a fire hose because I didn’t have time to slow down and explain every step of what we were doing.
Tom Monaghan

I believe in aiming high. If you do, you’ll stretch yourself to do better than you would if your goal were something easily reached.
Tom Monaghan



The main result of my changing role in the company was that it was forcing me to be more organized…
Tom Monaghan

[On his legal suit over the Dominos name with Amstar (Dominos Flour)] It was like Chinese water torture. One by one, new legal questions would come up. One by one, we would deal with them. There were always more documents requested…
Tom Monaghan

[On losing his first lawsuit case with Amstar before appealing] Our office was like a morgue. People wore long faces and acted as if their best friend had died. In a way, that was true.
Tom Monaghan

I heard the words lawsuit and we won, but they didn’t ring a bell… Then it hit me. We won the lawsuit?
Tom Monaghan

You must have a goal in order to know what direction to take.
Tom Monaghan

[On his 1980 goal to have a total of 500 stores by the end of the year] It was 500 or bust!
Tom Monaghan

I’ve always believe that the best plan is something you came up with through trying and failing.
Tom Monaghan

Failure strengthens you because it teaches you to look for the seed of benefit that every adversity contains.
Tom Monaghan

I believe my greatest strength is the ability… to turn adversity into advantage.
Tom Monaghan

I… believe in giving people responsibility, and I insist on letting them make their own mistakes.
Tom Monaghan



I’ve always said that if you just take care of every single customer, your business will grow by 50 percent a year.
Tom Monaghan

I’m a firm believer in keeping a business simple.
Tom Monaghan

Bankers are the keepers of the keys to success for an entrepreneur.
Tom Monaghan

The play’s the thing.
Tom Monaghan

My philosophy of management is to let my executives do their job their way.
Tom Monaghan

When I came to a big fork in the road back in 1960, I chose the path that led to the pizza business in stead of architecture.
Tom Monaghan

Synergism is when two plus two equals five.
Tom Monaghan

Big obligations make good leaders. But good leaders also take on big obligations.
Tom Monaghan

When you tell someone else what your goal is, it gives you reinforcement, added incentive to accomplish it.
Tom Monaghan

Every time I suffer a setback, I find myself thinking instinctively, How can I capitalize on this?
Tom Monaghan



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